Terms of Service

Last updated: July 21, 2026

These Terms of Service ("Terms") govern your access to and use of the xFiLearn learning platform and related services (the "Service"). By creating an account or using the Service, you agree to these Terms. If you are entering into these Terms on behalf of a company or other organization, you represent that you have authority to bind that entity.

1. The Service

xFiLearn provides a multi-tenant, front-end learning management platform that lets companies ("Customers") deliver courses and training to their teams. Each Customer receives an isolated workspace with its own data storage. We may update, improve, or modify the Service over time.

2. Accounts & workspaces

• You are responsible for the accuracy of the information you provide and for maintaining the confidentiality of your login credentials.
• You are responsible for all activity that occurs under your account and within your workspace, including the actions of team members you invite.
• The individual who creates a workspace acts as its administrator and is responsible for managing seats, members, and content within that workspace.
• You must promptly notify us of any unauthorized use of your account.

3. Acceptable use

You agree not to, and not to permit others to:

• Use the Service for any unlawful, harmful, or fraudulent purpose;
• Upload content that infringes intellectual property rights or violates any law;
• Attempt to gain unauthorized access to the Service, other workspaces, or related systems, or to probe, scan, or test the vulnerability of the platform;
• Interfere with or disrupt the integrity or performance of the Service;
• Resell or sublicense the Service without our written consent.

4. Customer content

You retain all rights to the content you and your team upload ("Customer Content"). You grant us a limited license to host, store, process, and display Customer Content solely as needed to provide the Service. You are responsible for ensuring you have the rights necessary to use and share your Customer Content.

5. Plans, seats & billing

• Paid plans are billed on a subscription basis according to the plan and seat count you select. Trial plans may include usage limits.
• Subscription fees are billed in advance and are non-refundable except where required by law.
• If a subscription lapses, is cancelled, or a payment fails, the associated workspace may be suspended until the account is brought current.
• We may change pricing with reasonable prior notice; changes apply to subsequent billing periods.

6. Suspension & termination

We may suspend or terminate access to a workspace that violates these Terms, poses a security risk, or has an unresolved billing issue. You may stop using the Service at any time. Upon termination, we may delete Customer Content after a reasonable retention period, subject to applicable law.

7. Intellectual property

The Service, including its software, design, and trademarks, is owned by xFiLearn and its licensors and is protected by law. These Terms grant you no rights to our intellectual property other than the limited right to use the Service.

8. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

9. Limitation of liability

To the maximum extent permitted by law, xFiLearn will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill. Our total liability arising out of or relating to the Service will not exceed the amounts you paid to us in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold xFiLearn harmless from claims, damages, and expenses arising out of your Customer Content, your use of the Service, or your violation of these Terms.

11. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide notice through the Service or by email. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

12. Contact

Questions about these Terms? Contact us at Support@hixfi.com.